Search found 47 matches

by FocusTechSupport
15 Sep 2010 08:25
Forum: Technical Support
Topic: Lost playerkey after reinstsalling TMUF
Replies: 11
Views: 1076

Re: Lost playerkey after reinstsalling TMUF

To retreive your player key, the login, the password and the e-mail of your player account are required. Then please send these informations to our technical support (support at trackmania dot com).
by FocusTechSupport
15 Sep 2010 08:23
Forum: Technical Support
Topic: help please !!!!!!!!!!!!!!!
Replies: 1
Views: 476

Re: help please !!!!!!!!!!!!!!!

Did you get an error message when running the game? Did you have installed the latest patch for TM United Forever? Otherwise we need informations about your hardware configuration: 1. Click Windows Start button or press Windows and R keys. 2. Type DXDIAG in the Search bar (bottom left) or in Run win...
by FocusTechSupport
30 Jul 2010 15:09
Forum: Technical Support
Topic: TMUF only semi-working
Replies: 4
Views: 888

Re: TMUF only semi-working

We need informations about your hardware configuration: WINDOWS XP 1. Click Start then Run or press Windows and R keys. 2. Type DXDIAG in the Run window and press Enter key. WINDOWS VISTA/WINDOWS 7 1. Click Windows Start button or press Windows and R keys. 2. Type DXDIAG in the Search bar (bottom le...
by FocusTechSupport
28 Jul 2010 08:50
Forum: Technical Support
Topic: TM United Forever Not accepting CD Key on new computer
Replies: 8
Views: 5804

Re: TM United Forever Not accepting CD Key on new computer

It seems that there is already a player account linked to your TMU player key.

To retreive the login and the password of your player account, please send your TMU player key at support@tm-united.com
by FocusTechSupport
21 Jul 2010 10:37
Forum: Technical Support
Topic: anyone having freezing issues with TMUF or TMNF?
Replies: 4
Views: 615

Re: anyone having freezing issues with TMUF or TMNF?

Traceroute is an utility that can be used to help troubleshoot network or Internet connections. Please Open the Command Prompt window by clicking the Start button, All Programs, Accessories, Command Prompt then type: tracert united.trackmaniaforever.com Nations Forever server: tracert nations.trackm...
by FocusTechSupport
20 Jul 2010 08:59
Forum: Technical Support
Topic: i have a promblem installing
Replies: 3
Views: 938

Re: i have a promblem installing

Do you have the DVD or the digital (online/buy&download) version of the game?
by FocusTechSupport
02 Jul 2010 16:47
Forum: Trackmania United Forever Talk
Topic: corrupted setup for TMU
Replies: 2
Views: 431

Re: corrupted setup for TMU

We recommend you to use a free download manager like Free Download Manager http://www.freedownloadmanager.org/ to download your files. This will allow you to resume a broken or paused download and should prevent the corruption of files. Otherwise to download the TMU upgrade (TMU -> TMU Forever) http...
by FocusTechSupport
09 Jun 2010 14:02
Forum: Technical Support
Topic: TMUF freezes at connecting to master server screen(solved)
Replies: 1
Views: 386

Re: TMUF freezes at connecting to master server screen

A computer diagnosis is necessary: WINDOWS XP 1. Click Start then Run or press Windows and R keys. 2. Type MSINFO32 in the Open box then click OK. 3. Click File then Export. 4. Enter a file name and click Save button. 5. Save the report file somewhere convenient like the Desktop (you have to be able...
by FocusTechSupport
28 May 2010 08:48
Forum: Trackmania United Forever Talk
Topic: just bought TMUF over the website but no playerkey received?
Replies: 1
Views: 563

Re: just bought TMUF over the website but no playerkey recei

The player key must be sent by e-mail by Metaboli GamesPlanet online shop. For all your questions regarding the payment, the download, the installation or the activation of the digital version of TM United Forever 2010, please contact the technical support of Metaboli GamesPlanet online shop: suppor...
by FocusTechSupport
11 May 2010 09:21
Forum: Technical Support
Topic: lost E-Mail
Replies: 1
Views: 579

Re: lost E-Mail

To retreive the login and the password of your player account, please send us your TrackMania player key to: support@tm-united.com
by FocusTechSupport
11 May 2010 09:20
Forum: Technical Support
Topic: Can't activate account using new copy of the game
Replies: 2
Views: 420

Re: Can't activate account using new copy of the game

To retreive your player key, please send us the login, the password and the e-mail address of your player account to: support@tm-united.com
by FocusTechSupport
05 May 2010 10:11
Forum: Technical Support
Topic: Trackmania United Forever Upgrade Help
Replies: 23
Views: 14683

Re: Trackmania United Forever Upgrade Help

If you have never received an answer from our support that means that we never received your messages (spam or other issue) and we are really sorry for that. If you are unable to contact us via support@tm-united.com please write us at support@focus-home.com We need a scan or a picture of your player...
by FocusTechSupport
09 Apr 2010 08:27
Forum: Technical Support
Topic: Track mania don`t start
Replies: 14
Views: 1836

Re: Track mania don`t start

Maybe it is your antivirus/firewall (not the Firewall of Windows) or an antispyware software. When you run TrackMania and when there is an Internet access, the game tries to connect to the TrackMania server. You cannot access to TrackMania if the game is blocked during this procedure, You must confi...
by FocusTechSupport
09 Apr 2010 08:17
Forum: Technical Support
Topic: Big account problem
Replies: 2
Views: 539

Re: Big account problem

Do you have the DVD or the digital (Metaboli/GamesPlanet or Steam online shop for example) version of the game?
by FocusTechSupport
25 Mar 2010 09:46
Forum: Technical Support
Topic: Installed update and now the game doesnt work online !
Replies: 12
Views: 1335

Re: Installed update and now the game doesnt work online !

A computer diagnosis is necessary: WINDOWS XP 1. Click Start then Run or press Windows and R keys. 2. Type MSINFO32 in the Open box then click OK. 3. Click File then Export. 4. Enter a file name and click Save button. 5. Save the text file somewhere convenient like the Desktop (you have to be able t...