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account locked

Posted: 12 Aug 2015 18:25
by lewiy72
hi ,do not understand why my account was closed, I did nothing out of the ordinary, and one day I saw this: Could not connect: by breakingthe rulesof the game, you have not respect the other players,. your acount is locked.
 
I play for five years and did not make me any time ex hack anything, swear or other, someone can explain to me what happened to that?

Re: account locked

Posted: 13 Aug 2015 09:06
by Alinoa
What is your login?

Re: account locked

Posted: 13 Aug 2015 16:54
by lewiy72
I'm sorry, I forgot to tell my login. lewiy221144

Re: account locked

Posted: 18 Aug 2015 16:34
by lewiy72
Please answer me :(

Re: account locked

Posted: 20 Aug 2015 08:26
by Alinoa
Please contact the Ubisoft support for having an answer: viewtopic.php?f=10&t=33600

Re: account locked

Posted: 29 Dec 2015 07:05
by lewiy72
dear Alinoa , I contacted Ubisoft as I said, here's their response:

<Hello, lewiy,
My name is Samantha and thank you for Trackmania United Forever Contacting us about. I also Want To apology for the time it has Taken to respond and thank you for your patience in this matter Continued. I have looked over all the information provided by yourself and the Responses in the forum post you have provided. I am sorry to say That the reason for you being banned is due to Breaking the Rules and Not Respecting Also Other Players.
IF you wish to discuss your ban Further Would you speak with Nadeo NEED TO ADVISE Them That Directly and your account banned is not blocked.
IF I CAN Anything Else There is help you with please let me know.
Regards,
Samantha
Ubisoft Support:>

I would like to know what I did to this ban, and if I ever will lift the ban


thank you