Converting account from Nations to United

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andreika-us7
highway camper
highway camper
Posts: 1
Joined: 07 Jan 2016 10:21
Owned TM-games: TMF,TMU

Converting account from Nations to United

Post by andreika-us7 » 08 Jan 2016 05:14

I've recently purchased a 10th anniversary edition of Trackmania and when I finally decided to play I've logged in with my previous account. (andreika-us7) Unfortunately it's not only failed to convert it to United account, all of my progress and medals had been lost.

Could you please look into this for me and it would be great if all of the medals and records could be transferred over.

Thank you.
Andrey

Acceleracer_01
speedy pilot
speedy pilot
Posts: 433
Joined: 07 Jul 2008 21:52
Owned TM-games: TMO, TMS, TMF, TM2
Location: Germany

Re: Converting account from Nations to United

Post by Acceleracer_01 » 15 Jan 2016 16:43

Medals are only being saved locally, so if you e.g. reinstalled the game, medals will be lost unfortunately.
To upgrade your Nations account to a United one, you should be fine by clicking the "upgrade" button somewhere in the profile section. Log in with your account and enter the game key which you received when prompted.
greetz,
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