MX registration issue [solved]

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Queen Jadis
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MX registration issue [solved]

Post by Queen Jadis » 17 Aug 2011 11:18

Sorry for posting this topic here, but I can't post it on MX.

I have registered an account and I have received a confirmation via email, but I have no option to activate my account. No email activation was sent.
Last edited by Queen Jadis on 18 Aug 2011 15:05, edited 1 time in total.
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Re: MX registration issue

Post by jamie_macdonald » 17 Aug 2011 11:37

Hi Jadis,

May i ask what MX is? not sure what this is myself,

EDIT: Is it the manialive Extending package for plugins? Or Mania eXchange?

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Re: MX registration issue

Post by Queen Jadis » 17 Aug 2011 11:51

I am talking about the Mania Exchange :) the new TMX for TM2.
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Re: MX registration issue

Post by jamie_macdonald » 17 Aug 2011 11:59

Just tried this (registered as disharmony) and recieved to emails from the address: no-reply@mania-exchange.com


First ones title: Mania Exchange - Account Activation

Content:
MX wrote:Hello disharmony,

Thank you for registering at Mania Exchange. To complete the registration process, go to the following address here and enter the code below.

Activation Code
XXXXXXXXXXXXXXXX

Link not working?
http://accounts.mania-exchange.com/auth ... OMAUTHCODE

Thank you,
Mania Exchange (mania-exchange.com)


Second One: Mania Exchange - Account Information

Content = confirmation of security questions etc.

So it appears OK here at least, i used ie8 on winvista here (not at home, darn work ^^)... I would say check your junk filter, but both come from the same address here.

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Re: MX registration issue

Post by Queen Jadis » 17 Aug 2011 12:11

Thanks for your effort Jamie, but as I said, I have only received the second mail, even after trying to resend the activation email. I use ff6 on xp sp3. Maybe some others have similar problems...
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Re: MX registration issue

Post by jamie_macdonald » 17 Aug 2011 12:46

Wish you luck Jadis, and if i think of anything i will post up. It could also be a co-incidence that they were working on the sites settings at the time of you registering, so maybe an email was lost in the process.

Have you tried again with some other random login to confirm if it was a one off?

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Re: MX registration issue

Post by Queen Jadis » 17 Aug 2011 13:01

I have tried to log in but it does not work, my user account does not appear in the users listing either because it is not completely registered.

On the other hand, I could of course create another account with an alternative name and email but I would not be able to change my login name afterwards (it says my name is already in use, besides the usernames can't be changed in MX).
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Re: MX registration issue

Post by jamie_macdonald » 17 Aug 2011 13:07

Hi Jadis,

I'm sure once up and running they would hapilly delete the old account and rename the new upon request (well i would hope so), see if you can get on iwth a new one to check its function, and then if so PM or message the admin there to help out, usually they are happy to help :)

Cheers,

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Re: MX registration issue

Post by Xymph » 17 Aug 2011 14:21

Better use the ManiaPlanet forums for this, then the MX devs don't have to look/respond in two places.
Developer of XASECO for TMF/TMN ESWC & XASECO2 for TM²: see XAseco.org
Find your way around the Mania community from the TMN ESWC hub, TMF hub, TM² hub, and SM hub

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Re: MX registration issue

Post by Queen Jadis » 17 Aug 2011 19:19

I have successfully created another account and have sent them a message regarding this problem. Now I am awaiting an answer. They seem to be busy, it will probably take some time.
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