PLAY MORE, WIN MORE! [closed]

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Alinoa
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Re: PLAY MORE, WIN MORE!

Post by Alinoa » 16 Jul 2008 08:35

Yes, this offer is still valid :wink:

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Domi
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Re: PLAY MORE, WIN MORE!

Post by Domi » 16 Jul 2008 09:41

Tnx for answer :lovetm

rat_in_car
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Re: PLAY MORE, WIN MORE!

Post by rat_in_car » 23 Sep 2008 18:19

I think that good way is to sending information to email AND to internal TMUF communication system, just for be sure that everything is ok.

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Fleckman
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Re: PLAY MORE, WIN MORE!

Post by Fleckman » 07 Oct 2008 18:09

It took just 2 hours for the e-Mail to arrive (and in fact it only cost 31,506 coppers).

Great service - thank you, Nadeo/Focus Home!

EDIT: Tried the download this morning - the code supplied is proclaimed "invalid" (despite the fact that I just copied and pasted it form the mail). :cry:

EDIT2: The link didn't work because apparently it was for the wrong language version...

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Fleckman
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Re: PLAY MORE, WIN MORE!

Post by Fleckman » 09 Oct 2008 08:35

Finally - Axel Delafon from FocusHome sorted it out!
He was both very patient and understanding - we exchanged mails all day and he usually responded in mere minutes.
The problem turned out to be that Metaboli does not seem to have a DL-Version of "VSK5 - 32nd America's Cup" anymore - only 2 Versions of "VSK5" (why 2? No idea - even the price differed [by 1 cent^^]). These other versions refused the promo code and that was that.
Having figured it out, Axel contacted Metaboli and they allowed the codes to be used with the regular version of "VSK5" overnight.

So now all is well - and in fact I am delighted by Focus's customer service. Furthermore, Nadeo (in the form of Alinoa) also took an interest and tried to help me with a PM. I wish every IT- company I had to deal with in the past responed like that!

GG Nadeo/FocusHome!

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pwf
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Re: PLAY MORE, WIN MORE!

Post by pwf » 18 Oct 2008 22:23

Hey,
I have a question.
I have a TMN account and a TMU account.
But if I give 30.000 coppers with my TMU account, can I update my TMN account to an TMU account, instead of creating a new account ? Because I suppose we get a new key.

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NGcs
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Re: PLAY MORE, WIN MORE!

Post by NGcs » 30 Oct 2008 13:02

Yes, you can upgrade, whether if you bought if from coppers.

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MISI
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Re: PLAY MORE, WIN MORE!

Post by MISI » 26 Nov 2008 17:02

Is this still valid? I send 30k cc to nadeostore yesterday for TMUF and haven't got any reply.

jamie_macdonald
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Re: PLAY MORE, WIN MORE!

Post by jamie_macdonald » 10 Dec 2008 14:12

MISI wrote:Is this still valid? I send 30k cc to nadeostore yesterday for TMUF and haven't got any reply.

Read the rest of the thread you will see its not a "done in a day" deal :wink:

I'm sure it will get "passed" by the team after they have checked yout copper history and whatever else they do before they send a request to the digital shop

username
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Re: PLAY MORE, WIN MORE!

Post by username » 15 Dec 2008 14:14

can i buy TMUF with coppers and where?

Tiigon
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Re: PLAY MORE, WIN MORE!

Post by Tiigon » 28 Dec 2008 17:11

username wrote:can i buy TMUF with coppers and where?
No, but you can buy original TMU and upgrade it to Forever for free :)

Alinoa
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Re: PLAY MORE, WIN MORE!

Post by Alinoa » 29 Dec 2008 13:07

Yes, you can buy TMUF with coppers. We send links for forever now :wink:

Eagle
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Re: PLAY MORE, WIN MORE!

Post by Eagle » 19 Jan 2009 19:47

Hmm, as i read these posts here, i thought this is still actual...
But i wait since more than one week now (exactly since 10.1.09) and no answer in my e-mails.
Do you have much to do that it takes so long or did i spend my coppers for nothing?

Hope for some answers...


Eagle

Eagle
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Re: PLAY MORE, WIN MORE!

Post by Eagle » 27 Jan 2009 15:25

Still no answer...waiting since 17 days now :(

Alinoa
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Re: PLAY MORE, WIN MORE!

Post by Alinoa » 04 Feb 2009 09:53

Links had been sent yesterday :wink:

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